SHIPPING & RETURNS

Orders are processed within 1-2 business days (excluding weekends and holidays) after payment is received. Orders placed after 5pm will be processed the next business day.

Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times are as follows:

• Local Shipping: 1-2 business days

• Regional Shipping : 3-5  business days

Please note that delivery delays can occasionally occur due to unforeseen circumstances.

Shipment Confirmation & Order Tracking:
You will receive a shipment confirmation email with tracking information once your order has shipped.

International Shipping:
We currently do not ship outside of South Africa. 

Customs, Duties, and Taxes:
Wicked is not responsible for any customs duties, taxes, or import fees imposed on any shipments. These charges are the buyer’s responsibility.

Lost or Stolen Packages:
We are not responsible for lost or stolen packages confirmed as delivered by the carrier. Please contact the shipping carrier for assistance.

Damages & Issues:
If your order arrives damaged or incorrect, please contact us within 7 days of receiving your order with photos of the issue, and we will work to resolve it promptly.

For any further questions or concerns regarding our shipping policy, please contact us at wickedculture.sa@gmail.com.